Inspection outcome: Standards met
Last inspection: 16/02/2022
Pharmacy context
This pharmacy is situated within a Superdrug store in central Slough. It sells a range of over-the-counter medicines and it dispenses NHS and private prescriptions. It supplies some medicines in multi-compartment compliance packs to help make sure people take them safely. It also delivers medicines to people who can’t visit the pharmacy in person. The pharmacy provides some other NHS services such as the Community Pharmacist Consultation Service (CPCS), the New Medicine Service (NMS), and needle exchange. And it offers winter flu vaccinations. This inspection was undertaken during the Covid-19 Pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies its risks adequately and it monitors the safety of its services. It has policies and procedures in place to help make sure that its team members work safely. The pharmacy has appropriate insurance for the services it provides. And it keeps all the records it needs to by law. Pharmacy team members keep people’s private information safe. And they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy generally has enough suitably qualified staff to deliver its services safely. And it encourages the pharmacy team members to complete training and keep their knowledge up to date. The team members work well together and communicate openly. And their professional judgement and patient safety are not affected by targets.
Principle 3. Premises
The pharmacy provides a professional environment for people to receive healthcare services. It has consultation facilities which are used for some services such as vaccinations, and so the pharmacy team can speak to people in private.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably safe and effective, so people receive appropriate care. It gets its medicines from reputable sources and it stores them securely. The pharmacy team members make checks and manage medicines to make sure they are fit for purpose and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services safely. Equipment is appropriately maintained and used in a way which protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |