Inspection outcome: Standards met
Last inspection: 08/01/2020
Pharmacy context
This is a pharmacy located within a Superdrug store in the centre of Bognor Regis town centre, providing pharmacy services to local residents as well as tourists. It dispenses NHS prescriptions and provides healthcare advice to people. And makes supplies of medicines to one nursing home and in multi-compartment compliance aids, for those patients who live at home, and may have difficulty managing or remembering to take their medicines. The pharmacy is an accredited ‘Healthy Living’ Pharmacy.
Inspection summary findings
Principle 1. Governance
The pharmacy provides services in line with company processes and procedures which are being followed by staff. Team members record, review and learn from mistakes that occur during the dispensing process to prevent similar mistakes in future. The pharmacy has the appropriate insurance cover to protect people if things go wrong. The pharmacy team keeps the records it needs to by law. They protect patient information and understand their roles in protecting vulnerable people.
Principle 2. Staff
The pharmacy has sufficient staff to manage its workload. The pharmacy team works effectively together and team members are supported in keeping their knowledge up to date. They are comfortable about providing feedback to the pharmacist.
Principle 3. Premises
The pharmacy is clean, bright and maintained to a satisfactory standard. The pharmacy has a private consultation room which people can use if they want to speak privately with the pharmacist and the pharmacy is secure when it is closed.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. The pharmacy generally sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. They identify people supplied with high-risk medicines so that they can be given extra information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the delivery of its services. It maintains this equipment to ensure it works and is accurate.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |