Inspection outcome: Standards met
Last inspection: 21/09/2022
Pharmacy context
This community pharmacy is located in a Savers store in the town centre. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and it sells a range of over-the-counter medicines. It supplies a number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. It also supplies private prescriptions from the company’s online prescribing service.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively manages risks to make sure its services are safe, and it completes all the records that it needs to by law. Pharmacy team members work to professional standards, and they are clear about their roles and responsibilities. They understand how to protect vulnerable people and they follow written procedures to make sure they keep people’s private information safe.
Principle 2. Staff
The pharmacy’s team members have the right qualifications for the jobs they do, and they get some ongoing training to help them keep their knowledge up to date. The team members work well together, and they are comfortable providing feedback to their managers.
Principle 3. Premises
The pharmacy provides a suitable environment for people to receive healthcare services. It has a private consultation room that enables it to provide members of the public with the opportunity to receive services in private and have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are generally well managed and easy for people to access. The pharmacy sources, stores and supplies medicines safely. And it carries out appropriate checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe, and they use it in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |