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Pharmacy inspections

Inspection reports and learning from inspections

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Superdrug Pharmacy (1034375)

Inspection outcome: Standards met

Last inspection: 18/07/2019

Pharmacy context

This is a community pharmacy inside a retail store. It is situated in the town centre of Birkenhead. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations and blood pressure checks. A number of people receive their medicines in multi-compartment compliance aids.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects people's information. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. The pharmacy keeps the records that are needed by law. Members of the pharmacy team record things that go wrong, so that they can learn from them.

Principle 2. Staff

Standards met

The pharmacy has enough pharmacy team members to manage its workload safely. The team members are well trained and work effectively together. They are comfortable about providing feedback to their manager and receive feedback about their own performance. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.​​

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easy to access, and they are generally well managed, so people receive their medicines safely. The pharmacy stores medicines safely. And it carries out some checks to ensure medicines are in good condition.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide the service safely. ​

Pharmacy details

205 grange Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards