Inspection outcome: Standards met
Last inspection: 25/01/2024
Pharmacy context
This is a community pharmacy situated in the town centre. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy delivers medicines to people's homes. And it supplies medicines in multi‐compartment compliance packs to some people.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with the provision of its services. The pharmacy manages people’s electronic personal information safely. And it keeps the records it needs to by law. The pharmacy has procedures to learn from its mistakes.
Principle 2. Staff
The pharmacy’s team members work together to manage the day‐to‐day workload within the pharmacy. They are suitably trained for the roles they undertake. The pharmacist can raise concerns if needed.
Principle 3. Premises
The pharmacy premises are mainly suitable for the services provided. The consultation room provides reasonable privacy to people who want a private conversation with a team member. The pharmacy keeps its premises safe, secure, and appropriately maintained.
Principle 4. Services, including medicines management
The pharmacy’s healthcare services are suitably managed. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing. But the pharmacy doesn't always identify prescriptions for people where additional advice might be appropriate. This might mean the pharmacy misses opportunities to make sure people have a good understanding of the medicines they are taking.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |