Inspection outcome: Standards met
Last inspection: 27/06/2022
Pharmacy context
This is a community pharmacy inside a Savers store in an indoor shopping centre in the town of Accrington, Lancashire. The pharmacy sells over‐the‐counter medicines, dispenses NHS and private prescriptions, and offers the NHS hypertension case finding service. And it delivers medicines for some people to their homes. The pharmacy supplies some people with their medicines in multi‐compartment compliance packs to help them take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies the risks with its services. And it manages these services well. The pharmacy has appropriate written procedures for its team members to follow to help them manage the services effectively and efficiently. Team members appropriately keep the records they need to by law, and they keep people’s private information safe. The team is well equipped to manage any safeguarding concerns. Team members discuss and record details of mistakes they make while dispensing. And they regularly review them to help make changes to the way they work to improve patient safety.
Principle 2. Staff
The pharmacy team members have the skills to effectively provide the pharmacy’s services. It supports its team members in keeping their knowledge and skills up to date. And it provides them with a comprehensive appraisal and personal development programme. Team members are supported in making changes to improve the way the pharmacy operates. They feel comfortable in raising concerns and giving feedback to senior management.
Principle 3. Premises
The pharmacy keeps its premises clean, secure, and well maintained. The premises are suitable for the services the pharmacy provides for people. The pharmacy has a suitable consultation room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
The pharmacy team manages the pharmacy’s services well to help people manage and improve their health. It makes its services easily accessible to people, particularly people within the local community. The pharmacy correctly sources, stores and manages its medicines, and it completes regular checks of its medicines to make sure they are in date.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |