Inspection outcome: Standards met
Last inspection: 26/01/2023
Pharmacy context
A pharmacy located on a busy high street in Boscombe, Bournemouth. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines, and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance aids (MDS trays or blister packs) for those who may have difficulty managing their medicines at home and they provide flu vaccines and blood pressure checks.
Inspection summary findings
Principle 1. Governance
The pharmacy is operating safely. It has suitable systems in place to identify and manage the risks associated with its services. The pharmacy maintains its records as it should and it has suitable insurance to cover its services. Team members understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s private information appropriately.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The team is appropriately trained. Team members work well together. And the pharmacy provides them with ongoing training material. This helps keep the team’s knowledge and skills current.
Principle 3. Premises
The pharmacy’s premises provide a suitable environment to deliver healthcare services. The pharmacy has kept some of the measures introduced to help reduce the spread of COVID-19 inside its premises. It is kept clean. And it has a separate space where confidential conversations or services can take place.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support the health needs of the local community. And people can easily access these services. The pharmacy delivers it services safely and effectively. And team members make suitable checks to ensure people taking higher risk medicines do so safely. They store and manage medicines appropriately. And they take the right action in response to safety alerts, so people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has appropriate equipment for the services it provides. And it keeps its equipment clean and well maintained to make sure it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |