This website uses cookies to help you make the most of your visit.
By continuing to browse without changing your settings, you agree to our use of cookies.
Give me more information

Pharmacy inspections

Inspection reports and learning from inspections

Skip to Content (Press Enter)

Superdrug Pharmacy (1029214)

Inspection outcome: Standards met

Last inspection: 25/09/2019

Pharmacy context

The pharmacy is in a large city centre shopping precinct. It provides NHS and private prescription dispensing mainly to local residents. The team also dispense medicines in multi-compartment compliance packs for some people. And they provide treatment and support to drug and alcohol service users. There is a seasonal flu vaccination service.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They generally log mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date and these show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide safe services. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date. The small team work well together.

Principle 3. Premises

Standards met

The premises are generally clean and provide a safe, secure and professional environment for people to receive healthcare. But it could do more to make sure some areas are kept clean and tidy.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy’s working practices are safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. They take actions themselves to improve accessibility for people. Drug and alcohol service users are offered supervised consumption and a needle exchange service in a caring manner. The protection of people taking high-risk medicines could be improved.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment for its services. It makes sure its equipment is safe to use.

Pharmacy details

38 Fitzroy Street

Find nearby pharmacies

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards