Inspection outcome: Standards met
Last inspection: 02/05/2019
Pharmacy context
This is a community pharmacy located on modern shopping parade in an urban residential area. The pharmacy recently relocated to these premises. It prepares NHS prescription medicines and a large number people receive their medicines in weekly compliance packs, to help make sure they take their medicines safely. It also provides a home delivery service, and other NHS services such as Medicine Use Reviews (MURs) and a minor ailments scheme.
Inspection summary findings
Principle 1. Governance
The pharmacy has a range of written procedures that help the team provide safe services. The team also learns from its mistakes. The team members understand the importance of protecting people's information. And they complete training on how to protect vulnerable people, so they know how to support them.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members work well together and are competent. They have the skills and qualifications necessary for their roles and access to training. And they have regular performance reviews. So they continue to learn and develop their skills.The team consistently participate in reviewing their mistakes, meaning they support providing safe services.
Principle 3. Premises
The pharmacy’s premises provide a secure and professional environment for healthcare services.
Principle 4. Services, including medicines management
The pharmacy team follow a range of practices that help make sure people receive safe services. And they provide additional support to people on some more complex medicines. The pharmacy gets its medicines from licensed suppliers and generally manages them safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |