Inspection outcome: Standards met
Last inspection: 31/01/2023
Pharmacy context
This is a community pharmacy inside a medical centre in the town of Stourport-on-Severn, Worcestershire. The pharmacy dispenses NHS and private prescriptions. It’s team members sell over-the-counter medicines, offer local deliveries and seasonal flu vaccinations. And the pharmacy supplies some people’s medicines inside multi-compartment compliance packs if they find it difficult to take them. This includes people in their own homes and residential care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy is largely operating safely. It has suitable systems in place to identify and manage the risks associated with its services. Members of the pharmacy team understand their role in protecting the welfare of vulnerable people. And the pharmacy protects people’s private information appropriately. But it doesn’t always record all the required information in some of its records. This could mean that its team may not have enough information available if problems or queries arise in the future.
Principle 2. Staff
The pharmacy has plenty of staff to help manage its workload appropriately. Members of the pharmacy team are capable and manage the workload well. They have completed or are undertaking the required training for their roles. And the pharmacy provides them with appropriate resources for their ongoing training. This helps keep the team’s knowledge and skills up to date.
Principle 3. Premises
The pharmacy premises are suitable to provide healthcare services from. The pharmacy is presented well and kept appropriately clean as well as tidy. The pharmacy has plenty of space to provide its services. And has separate spaces where confidential conversations and services can take place easily.
Principle 4. Services, including medicines management
The pharmacy has organised processes in place. It obtains its medicines from reputable sources and stores as well as manages its medicines appropriately. And it generally supplies medicines inside multi-compartment compliance packs effectively. But the pharmacy doesn't always identify people who receive higher-risk medicines and make the relevant checks. This limits its ability to show that people are provided with appropriate advice when supplying these medicines.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is suitably clean.
Pharmacy details
Stourport (SMC) Pharmacy
Stourport Medical Centre
Dunley Road
Stourport-on-Severn
DY130AA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |