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Pharmacy inspections

Inspection reports and learning from inspections

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Stone Pharmacy (1032032)

Inspection outcome: Standards met

Last inspection: 24/07/2019

Pharmacy context

The pharmacy is in Goole, North Humberside. It dispenses NHS and private prescriptions and sells over-the-counter medicines. The pharmacy offers a prescription collection service from local GP surgeries. And it delivers medicines to people’s homes. It supplies medicines in multi-compartmental compliance packs, to help people remember to take their medicines. And it provides NHS services such as a substance misuse service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages risks to its services. And it records mistakes that happen whilst dispensing. The pharmacy mostly keeps the records it needs to by law and keeps people's private information safe. The pharmacy team members know how to protect the safety of vulnerable people. The pharmacy has some procedures for pharmacy team members to follow. But these are not reviewed in a timely manner. 

Principle 2. Staff

Standards met

The pharmacy has enough suitably trained and skilled team members to provide its services safely. The pharmacy team members receive some adhoc training to keep their knowledge up to date. They discuss tasks and workload to make sure they provide pharmacy services in a timely manner.

Principle 3. Premises

Standards met

The pharmacy’s premises are clean, secure and suitable to provide its services safely. The pharmacy’s team appropriately manages the available space. And it has a suitable consultation room for people to have private conversations.

Principle 4. Services, including medicines management

Standards met

People with a range of needs can access the pharmacy’s services. The services are generally well managed. The pharmacy gets its medicines from reputable suppliers. And it mostly stores and manages its medicines appropriately. The pharmacy manages the risks when it dispenses medicines for people into multi-compartmental compliance packs. And it provides these people with information to make sure they can identify their medicines. It supports people taking high-risk medicines. But the pharmacy’s processes are not all robust, so the team may miss opportunities to give these people extra advice.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment needed to provide the pharmacy services it offers. It is stored appropriately and used in a way that protects the privacy and dignity of people.

Pharmacy details

86 Booth Ferry Road
GOOLE
DN146AA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards