Stearns Chemist (1032310)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages its risks well. Its team members make records about their mistakes, so they can improve the dispensing process. The pharmacy keeps the records that it needs to and generally makes sure that these are accurate. The pharmacy’s team members manage people’s personal information properly. And they know how to protect vulnerable people.

Principle 2. Staff

The pharmacy has enough staff to provide a safe service. It makes sure that its team members have the right qualifications for their roles. The pharmacy’s team members competently provide pharmacy services and they know when they need to refer to a pharmacist.

Principle 3. Premises

The pharmacy provides its services from suitable premises. Its team members make sure there is enough space to safely dispense medicines. The pharmacy’s consultation room has enough space and allows people to speak without being overhead.

Principle 4. Services, including medicines management

The pharmacy generally provides services which are organised and efficient. Its team members take the right actions when they are told about defective medicines. And they largely make sure higher-risk medicines can be used properly by people.

Principle 5. Equipment and facilities

The pharmacy has the right equipment and facilities to provide its services. Its team members make sure that the pharmacy’s equipment and facilities are properly maintained. And they use up-to-date reference sources.