Inspection outcome: Standards met
Last inspection: 14/11/2024
Pharmacy context
This is a community pharmacy situated next to a large health centre in Milton Keynes, Buckinghamshire. It dispenses prescriptions and sells a range of over-the-counter medicines. And it offers the NHS Pharmacy First Service, Hypertension Case Finding Service, seasonal Covid-19 vaccinations, flu vaccinations, and substance misuse service. This was the first inspection of the pharmacy since it opened.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services adequately. It has written procedures to help deliver its services safely and effectively. And it keeps all its records required by law. Members of the pharmacy team understand how they can help to protect vulnerable people and they keep people’s private information securely.
Principle 2. Staff
The pharmacy has just about enough team members to manage its current workload safely. However, the pharmacy could do more to ensure its team members are supported to complete the required training for their roles and responsibilities.
Principle 3. Premises
The pharmacy’s premises are safe and adequately maintained. And they are kept secure. People visiting the pharmacy can have a conversation with a team member in private if required. But the current condition of the consultation room detracts from the image presented to people visiting the pharmacy.
Principle 4. Services, including medicines management
The pharmacy gets its medicines from licensed wholesalers and it supplies these safely to people. People with different needs can access its services. Team members understand how to respond to concerns about medicines and medical devices that may not be fit for purpose. However, they do not keep records about the action they have taken in response to these so it may be harder for the pharmacy to show that these have always been dealt with appropriately.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to provide its services safely. And it maintains its facilities and equipment adequately.
Pharmacy details
Adj to Pubec Health Centre
Purbec
Stantonbury Campus
Milton Keynes
MK146BN
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |