Inspection outcome: Standards met
Last inspection: 18/01/2024
Pharmacy context
This is a community pharmacy situated in a row of shops in the village centre. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own homes. It also provides the hypertension case finding service. The pharmacy delivers medicines to people's homes.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the provision of its services. Members of the pharmacy team review risks to the pharmacy service. And they record and review their mistakes and can demonstrate that they use these events to improve the safety and quality of the services they provide. The pharmacy's team members have defined roles and accountabilities. And the pharmacy manages people’s personal information safely.
Principle 2. Staff
The pharmacy has a culture of openness, honesty, and learning. The pharmacy’s team members are able to make suggestions to improve the safety and effectiveness of the service. They manage the workload within the pharmacy well. They are suitably trained for the roles they undertake. And they can raise concerns if needed.
Principle 3. Premises
The pharmacy keeps its premises safe, secure, and appropriately maintained. And people visiting the pharmacy can have a conversation with a team member in private.
Principle 4. Services, including medicines management
The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |