Inspection outcome: Standards not all met
Last inspection: 01/09/2025
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Improvement action plan
Pharmacy context
The pharmacy is in the village of St Stephen, Cornwall. It dispenses NHS and private prescriptions and provides advice to people about long- and short-term conditions. The pharmacy offers a range of NHS services including flu vaccinations, the NHS Pharmacy First service, the NHS New Medicines service and both the NHS Contraception and Emergency Contraception services. The pharmacy dispenses medicines into multi-compartment compliance aids to help people remember to take their medicines. The pharmacy also offers locally commissioned services including an Emergency Supply service and a Walk-in Consultation service. The pharmacy delivers medicines to people’s homes.
This was a full intelligence-led inspection of the pharmacy following information received by the GPhC. The pharmacy was last inspected in March 2022 and all standards were met.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.