Inspection outcome: Standards met
Last inspection: 13/01/2026
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Pharmacy context
The pharmacy is in the village of St Stephen, Cornwall. It dispenses NHS and private prescriptions and provides advice to people about long- and short-term conditions. The pharmacy offers a range of NHS services including flu vaccinations, the NHS Pharmacy First service, the NHS New Medicines service and both the NHS Contraception and Emergency Contraception services. The pharmacy dispenses medicines into multi-compartment compliance aids to help people remember to take their medicines. The pharmacy also offers locally commissioned services including an Emergency Supply service and a Walk-in Consultation service. The pharmacy delivers medicines to people’s homes.
This was a reinspection following an inspection in September 2025 where the pharmacy did not meet Standards 1.2 and 1.6. This reinspection focused on those Standards which had previously not been met. The pharmacy had strengthened its governance processes and were recording and reviewing any mistakes it made. The pharmacy had also made improvements in how it kept the records required by law, particularly for controlled drugs.
Inspection summary findings
Principle 1. Governance
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |