St Peter's Pharmacy (9011726)

Inspection summary findings

Principle 1. Governance

The pharmacy team has a set of written procedures to help them manage the pharmacy’s services. The pharmacy keeps most of the records it needs to by law. Several team members are trained to support the safeguarding of vulnerable adults and children and they help protect people’s private information. Team members record mistakes made during the dispensing process. They discuss these mistakes together to support learning and they make changes to the way they work to help improve patient safety.

Principle 2. Staff

The pharmacy team possesses the appropriate skills and experience to manage the pharmacy’s services safely and effectively. Pharmacy team members work well together and manage the pharmacy’s workload well. The pharmacy supports its team members in updating their knowledge and skills.

Principle 3. Premises

The pharmacy is hygienic and kept tidy and organised. It has a suitable consultation room to support people in having private conversations with team members about their health.

Principle 4. Services, including medicines management

The pharmacy provides a range of services that it makes accessible to people. The pharmacy largely stores its medicines correctly and the pharmacy team checks the expiry dates of its medicines to reduce the risk of expired medicines being supplied to people.

Principle 5. Equipment and facilities

The pharmacy has the correct equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.