Inspection outcome: Standards met
Last inspection: 25/11/2019
Pharmacy context
This is a pharmacy situated near in a small shopping centre on the eastern edge of Cardiff. It sells a range of over‐the‐counter medicines and dispenses NHS and private prescriptions. Some NHS prescriptions are assembled off‐site at another pharmacy owned by the company. The pharmacy provides medicines in multi‐compartment compliance aids to a large number of patients who live in the surrounding area. It offers some services including treatment for minor ailments and substance misuse services.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. Its team members record and review their mistakes so they can learn from them. And they are good at taking action to help stop mistakes from happening again. The pharmacy keeps the records it needs to by law. It asks people to give their views about the services it provides. And it keeps people’s private information safe. The pharmacy’s team members are good at recognising and reporting concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members complete regular training and have a good understanding about their roles and responsibilities. And they feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is generally clean and tidy. It is secure, has enough space to allow safe working and its layout protects people’s privacy.
Principle 4. Services, including medicines management
The pharmacy promotes the services it provides so that people know about them. Its services are generally easy for people to access. But some services are not available every day. If it can’t provide a service, it directs people to somewhere that can help. The pharmacy’s working practices are generally safe and effective. It stores most medicines appropriately and carries out some checks to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. It generally makes sure these are safe and suitable for use. The pharmacy’s team members use equipment and facilities in a way that protects people’s privacy.
Pharmacy details
347-349 St. Mellons Shopping Centre
St Mellons
CARDIFF
CF30EF
Wales
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |