Inspection outcome: Standards not all met
Last inspection: 19/11/2025
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Improvement action plan
Pharmacy context
This pharmacy is situated next door to a medical centre in a suburban area of eastern Cardiff. It sells a range of over‐the‐counter medicines and dispenses NHS and private prescriptions. The pharmacy offers a range of services including provision of emergency hormonal contraception, treatment for minor ailments and a seasonal influenza vaccination service.
This was a full re-inspection following an inspection in April 2025 where the pharmacy did not meet Standards 1.1 and 1.6.
The pharmacy had previously provided evidence of improvements, including:
Standard 1.1: Training records confirming that team members had read and signed standard operating procedures relevant to their roles.
Standard 1.6: Samples of the responsible pharmacist register, controlled drugs registers, and records of unlicensed medicines to demonstrate that the pharmacy was keeping and maintaining legally required records.
At this re-inspection, the pharmacy had not maintained the necessary improvements to meet Standard 1.1 and still does not meet this standard.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
Pharmacy details
347-349 St. Mellons Shopping Centre
St Mellons
CARDIFF
CF3 0EF
UK
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.