Inspection outcome: Standards met
Last inspection: 24/08/2023
Pharmacy context
This is an independently owned community pharmacy situated in the village of Hampton-in-Arden, West Midlands. It dispenses NHS prescriptions, sells a small range of over-the-counter medicines, offers seasonal influenza vaccinations, travel vaccinations and it supplies medicines in multi-compartment compliance packs to a handful of people who need assistance in managing their medication at home.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages risks associated with its services. It has written procedures to help deliver its services safely and it keeps the records it needs to by law, to show that medicines are supplied safely and legally. Team members understand their roles and responsibilities. And they record and review dispensing mistakes, so that they can learn and prevent similar events from happening again. The pharmacy keeps people’s confidential information securely and it has procedures to safeguard vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its current workload. Team members understand their roles and responsibilities, and they work well together. They have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are adequate for the services it provides. And they are kept secured against unauthorised access. However, the limited size of the premises is an on-going challenge for the pharmacy.
Principle 4. Services, including medicines management
Overall, the pharmacy manages its services adequately and people with different needs can access its services. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. Team members take the right action in response to safety alerts and recalls so that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |