Inspection outcome: Standards met
Last inspection: 11/11/2024
Pharmacy context
This community pharmacy is located in a residential area in Ipswich. It provides a variety of services including the dispensing of NHS and private prescriptions and the New Medicine Service (NMS). It also provides seasonal flu vaccinations and the Pharmacy First service through patient group directions (PGD’s).
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services well. And its team members record and regularly review any dispensing mistakes so they can learn from them. The pharmacy largely keeps the records its needs to by law. Team members know how to protect vulnerable people. And the pharmacy handles people’s private information safely.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. And all team members do the required training for their roles. Team members do some ongoing training to keep their knowledge and skills up to date. And they feel comfortable providing feedback or raising concerns.
Principle 3. Premises
The pharmacy is generally clean and tidy and provides a safe and appropriate environment for people to access its services. It has enough space for team members to carry out their work safely. People can have a conversation with a team member in a private area. And the pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. The pharmacy gets its medicines from reputable suppliers and stores them appropriately. And the team takes the right action in response to safety alerts to help ensure people get medicines and medical devices which are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment to provide its services safely. And it protects people’s privacy when using its equipment.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |