Inspection outcome: Standards met
Last inspection: 28/09/2021
This is an independently owned community pharmacy situated on a busy main road in Sparkhill, Birmingham. It dispenses NHS prescriptions, sells a range of over-the-counter medicines, offers seasonal influenza vaccination service and it supplies medicines in multi-compartment compliance packs to some people who need assistance in managing medicines at home. The pharmacy also offers sexual health services under the Umbrella scheme, a needle exchange service and it has a few people who receive instalment supplies for substance misuse treatment. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks appropriately to help ensure its services are delivered safely and effectively. The pharmacy has procedures in place for the services it offers. It keeps the records it needs to by law, to show that medicines are supplied safely. Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s private information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
Members of the pharmacy team work well together, and they have the right skills and qualifications to deliver pharmacy services safely. They have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are secure and adequate for the services it provides. Members of the pharmacy team have considered risks posed by the Covid-19 pandemic and they have implemented measures to help keep members of the public safe.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and manages them well. It gets its medicines from reputable sources and it takes the right action in response to safely alerts, so that people get medicines that are safe to use. Members of the pharmacy team identify higher-risk medicines and provide appropriate advice to help people use their medicines safely and effectively.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its equipment appropriately.
491 Stratford Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|