Inspection outcome: Standards met
Last inspection: 17/08/2020
Pharmacy context
This is a community pharmacy located in a residential area of Southampton in Hampshire. The pharmacy dispenses NHS and private prescriptions. It sells over-the-counter (OTC) medicines, provides advice, delivers medicines and offers Medicines Use Reviews (MURs) as well as the New Medicine Service (NMS). The pharmacy also supplies multi-compartment compliance packs to people. The inspection was carried out during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively manages the risks associated with its services. It has adapted during the pandemic to make things safer. Members of the pharmacy team regularly monitor the safety of their services by recording their mistakes and learning from them. The team protects people's private information well. Most of the pharmacy’s team members understand how to protect the welfare of vulnerable people. And the pharmacy maintains its records as required.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. They work well together. Team members have completed the required training for their roles or are enrolled onto suitable training courses. And the pharmacy provides the team with ongoing training material. This helps keep the team’s knowledge and skills up to date.
Principle 3. Premises
The pharmacy's premises provide a satisfactory environment to deliver healthcare services. The pharmacy has been suitably adapted to help people socially distance during the pandemic. And it is clean.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. Its services are easily accessible. And its team members have adapted how they deliver services during COVID-19. This helps keep people safe during the pandemic. The pharmacy obtains its medicines from reputable suppliers. It also stores as well as manages its medicines well.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is clean and well maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |