Inspection outcome: Standards met
Last inspection: 15/05/2019
Pharmacy context
The pharmacy is in a suburb of Sheffield and next door to a medical centre. It dispenses NHS and private prescriptions. It supplies medicines in multi-compartmental compliance packs to help people take their medication. And it delivers medication to people’s homes. The pharmacy provides a blood pressure checking service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. And it keeps most of the records it needs to by law. The pharmacy has written procedures that the team follows. And it has adequate arrangements to protect people’s private information. The pharmacy team members respond well when errors happen. They discuss what happened and they make changes to prevent future mistakes. People using the pharmacy can raise concerns and provide feedback. The team members respond to this feedback to improve the delivery of pharmacy services. The pharmacy team has training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults.
Principle 2. Staff
The pharmacy has team members with the qualifications and skills to support the pharmacy's services. It offers team members opportunities to complete more training and they share best practice with others. The pharmacy provides feedback to team members on their performance. And they share information and learning particularly from errors when dispensing. So, they can improve their practice and knowledge. The team members discuss how they can make improvements. And they agree new processes to support the safe and efficient delivery of the pharmacy services.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good arrangements for people to have private conversations with the team.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and protect people’s private information.
Pharmacy details
The Hollies Medical Centre
20 St. Andrews Road
Sheffield
S119AL
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |