Inspection outcome: Standards met
Last inspection: 05/09/2024
Pharmacy context
The pharmacy is located in a parade of shops off a busy road in the town of Edgware in London. The pharmacy dispenses NHS and private prescriptions. And it supplies medicines is multi-compartment compliance packs to some people. It sells medicines over the counter. And offers a prescription delivery service. The pharmacy provides some NHS services such as the Pharmacy First service and the Blood Pressure Check service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages its risks well. It has a comprehensive set of written procedures for team members to follow to help them carry out tasks safely. The team record mistakes it makes during the dispensing process and carry out reviews to reduce the chances of similar mistakes happening again. The pharmacy ensures it protects people’s personal information. And team members understand their role in supporting vulnerable people.
Principle 2. Staff
There are enough staff members to manage the workload in the pharmacy. Team members are appropriately trained to carry out their roles. And they work well together. The team is supported to complete some on-going training to help keep it's knowledge and skills up to date. And team members feel comfortable about raising feedback to make improvements in the pharmacy or raise any concerns they may have.
Principle 3. Premises
The premises are generally suitable for providing healthcare services. And they are kept secure from unauthorised access. There is a consultation room so people using the pharmacy can have a private conversation if needed.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people with different needs. And overall, it manages its services safely. It obtains its medicines from licensed wholesalers and generally stores them appropriately. And it responds to drug alerts appropriately to ensure it only supplies medicines suitable for use. Team members identify prescriptions for higher-risk medicines so that additional information can be provided to people taking these medicines.
Principle 5. Equipment and facilities
The pharmacy has the facilities it needs to provide its services safely. Team members use equipment in a way to ensure people’s privacy is protected. And they maintain the equipment, so it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |