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Pharmacy inspections

Inspection reports and learning from inspections

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Shoreham Pharmacy (1039372)

Inspection outcome: Standards met

Last inspection: 08/09/2020

Pharmacy context

This is a community pharmacy in a residential area close to the centre of Sheffield, South Yorkshire. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. And it delivers medicines for some people to their homes. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medication. The inspection was completed during the Covid-19 pandemic. ​

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and adequately manages the risks associated with the services it provides to people. It generally maintains the records it needs to by law and keeps people’s private information safe. The team members openly discuss and share details of any mistakes made while dispensing so they can learn from each other and prevent similar mistakes from happening again. They understand when and how to escalate any concerns they may have to help protect the wellbeing of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members with the skills required to manage the workload effectively. And they support each other well. The team members attend regular team meetings and have  performance appraisals. So, they have the opportunity to suggest and implement improvements and raise professional concerns.


Principle 3. Premises

Standards met

The pharmacy is kept clean, tidy​ and secure. It is generally well maintained. The pharmacy has adequate arrangements for having private conversations with people during the pandemic. 

Principle 4. Services, including medicines management

Standards met

During the pandemic, the pharmacy has restricted access to help keep the team and people safe. It continues to provide services as it can. The pharmacy is adequately managing its services. The team members keep records and audit trails of tasks associated with its services to help them manage and resolve any queries effectively. The pharmacy sources and stores its medicines appropriately but it doesn’t have a robust process to check the expiry date of its medicines.

Principle 5. Equipment and facilities

Standards met

The pharmacy’s equipment is clean and suitable for the services it provides. The pharmacy uses its equipment appropriately to protect people's confidentiality.

Pharmacy details

255 Shoreham Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards