Inspection outcome: Standards met
Last inspection: 29/06/2023
Pharmacy context
The pharmacy is in a parade of shops in Shelf, near Halifax. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They provide some medicines to people in multi‐compartment compliance packs. And they deliver medicines to people’s homes. The pharmacy provides a seasonal flu vaccination service to people.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages risks associated with its services. And it has documented procedures to help make sure the team provide services effectively. Pharmacy team members understand their role in helping to protect vulnerable people. And they suitably protect people’s private information. They record and discuss the mistakes they make so that they can learn from them. And they use this information to make changes to help improve the safety of their services.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete some appropriate training to keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they use feedback to make effective changes to improve their environment and the way they work.
Principle 3. Premises
The pharmacy is clean and properly maintained. And it has a consultation room where people can speak to pharmacy team members privately. It provides a suitable space for the services it provides.
Principle 4. Services, including medicines management
Overall, pharmacy team members manage and provide the pharmacy’s services safely. The pharmacy suitably sources its medicines. And it stores and manages its medicines appropriately. The pharmacy’s services are accessible to people, including people using wheelchairs. It has processes in place to help people understand and manage the risks associated with some medicines. But team members do not always supply people receiving their medicines in compliance packs with information leaflets to help them take their medicines in the safest way.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect the security of people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |