Sheffield Pharmacy (1032236)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy team works safely and identifies and manages risks effectively. Team members record or discuss mistakes they make during the dispensing process with the regular pharmacist. And they try to learn from these to avoid problems being repeated. The pharmacy generally keeps its records up to date and these show that it is providing safe services. Its team members also understand how they can help to protect the welfare of vulnerable people. And they keep people’s private information safe.

Principle 2. Staff

The pharmacy has enough staff to provide safe services. It provides informal training to staff members in the form of pharmacy magazines and staff find this useful to help keep their skills and knowledge up to date.

Principle 3. Premises

The premises are clean and generally provide a safe, secure and professional environment for people to receive healthcare. There are some areas which need to be tidied to present a more professional image to people. The shop premises have been adapted to help prevent the spread of COVID-19.

Principle 4. Services, including medicines management

The pharmacy’s working practices are generally safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. But the pharmacy could do more to make sure people taking higher-risk medicines receive all the advice they need to take their medicines safely. Some medicines could be stored in a more appropriate manner.

Principle 5. Equipment and facilities

The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.