Inspection outcome: Standards met
Last inspection: 10/05/2021
Pharmacy context
This pharmacy is situated in a residential area, next to a GP practice. It was taken over by the current owners in September 2020. The pharmacy dispenses medicines predominantly to people residing locally. It provides substance misuse treatment to a small number of people. And it supplies medication in multi-compartment compliance packs to people who need help managing their medicines. The pharmacy also offers a delivery service. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy team has procedures in place to record and review mistakes when they happen and it uses this information and learning to avoid future mistakes. The pharmacy takes steps to help protect people against COVID-19 infection. The pharmacy team members manage and protect people’s confidential information well, and they have received training to help protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough suitably qualified staff to safely provide its services. Team members work well together and are involved in improving the pharmacy’s services. They complete ongoing training, which is reviewed, and they get time set aside at work to complete it. This helps keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are clean, secure and provide an appropriate environment to deliver its services.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible and it effectively manages and safely delivers them. People taking higher-risk medicines are provided with the information they need to take their medicines safely. The pharmacy gets its medicines from reputable suppliers and manages them appropriately to make sure that they are safe to use. And it takes the right action in response to safety alerts.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provided services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |