Inspection outcome: Standards met
Last inspection: 10/10/2024
Pharmacy context
This is a community pharmacy in the centre of the borough of Stanmore, Middlesex. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐ counter medicines, and provides health advice. It also offers Pharmacy First, the New Medicine Service (NMS), seasonal flu and travel vaccinations as well as local deliveries. In addition, the pharmacy provides medicines inside multi‐compartment compliance packs for people who find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages risks. Members of the pharmacy team understand their role in protecting the welfare of vulnerable people. And they work to defined standards. Team members deal with their mistakes responsibly. But they are not always documenting and formally reviewing the necessary details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future. And the pharmacy could do more to make sure its records contain all the necessary details.
Principle 2. Staff
Members of the pharmacy team are suitably qualified for their roles. They work suitably together to manage the pharmacy’s workload. And they understand their roles and responsibilities well.
Principle 3. Premises
The pharmacy’s premises are professional and provide a suitable environment to deliver healthcare services from. The pharmacy is clean, and secure. Its retail area is presented well. And the pharmacy has a separate space where confidential conversations or services can take place.
Principle 4. Services, including medicines management
The pharmacy has organised working practices. People can easily access the pharmacy’s services. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. And it supplies medicines inside compliance packs in a safe way.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. And its equipment is kept clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |