SFK Lo Chemist Ltd (1039880)

Inspection summary findings

Principle 1. Governance

Principle 2. Staff

The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. The pharmacy offers team members opportunities to complete more training. And it provides feedback to team members on their performance. The team members share information and learning particularly from errors when dispensing. So, they can improve their performance and skills. The team members discuss how they can make improvements. And they agree new processes to support the safe and efficient delivery of the pharmacy services.

Principle 3. Premises

The pharmacy is clean, secure and suitable for the services provided. And it has good arrangements for people to have private conversations with the team.

Principle 4. Services, including medicines management

The pharmacy provides services that support people's health needs. The​ pharmacy manages its services adequately. It keeps records of deliveries it makes to people, so, it can deal with any queries effectively. The pharmacy gets is medicines from reputable sources, and it has ap​propriate systems to store and manage medicines. But the team does not always refer to the prescription when dispensing and checking multi-compartmental compliance packs. So, there is a risk of supplying a person's medicines that doesn't match the prescription.​

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide safe services. Medicines that require refrigeration are kept at the corect temperatures and safety checks on the electrical equipment are undertaken. Most of the time people's private infromation is protected. But the team doesn't always take the necessary steps to  when the consultation room is in use. This means people may be able to see other people’s information.