Inspection outcome: Standards met
Last inspection: 26/07/2019
Pharmacy context
This is a community pharmacy located in a residential and multi-cultural area of Bristol. The pharmacy dispenses NHS and private prescriptions. It provides advice about over-the-counter (OTC) medicines and some services such as Medicines Use Reviews (MURs). And, it supplies multi-compartment compliance aids for people if they find it difficult to take their medicines on time.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. The team understands how to protect the welfare of vulnerable people. The pharmacy protects people's private information well. And, it keeps its records in accordance with the law. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from them. But they could record a little more detail, which would make it easier for them to spot patterns and help prevent the same things happening again.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. And they regularly complete ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. It obtains its medicines from reputable sources and stores them appropriately. The pharmacy’s team members take care with higher-risk medicines. But, they don't always record relevant information when people receive these medicines. This makes it difficult for them to show that appropriate advice has been provided upon supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |