Inspection outcome: Standards met
Last inspection: 05/02/2020
Pharmacy context
This busy community pharmacy is located within a medical centre and most people who use the pharmacy are from the local area. The pharmacy dispenses NHS prescriptions and sells a range of over-the-counter medicines. It dispenses a small number of private prescriptions, some of which are from the company’s online prescribing service. It supplies medicines in multi-compartment compliance aid packs to help people take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Team members work well together and communicate effectively. They are well trained, and the pharmacy encourages them to keep their skills up to date and supports their development. They are comfortable providing feedback to their manager and receive feedback about their own performance.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are well managed and easy for people to access. People receive their medicines safely and the pharmacy gives people taking high-risk medicines extra advice. The pharmacy gets its medicines from reputable sources and carries out some checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |