Sangha Pharmacy (1031903)

Inspection summary findings

Principle 1. Governance

The pharmacy's working practices are generally safe and effective. The pharmacy is appropriately insured to protect people if things go wrong. It keeps most of its records complete and up to date in accordance with the law. The team members know how to protect vulnerable people. The pharmacy uses written procedures for its practice, but they are not kept up to date. So its team members may be working in an outdated manner. Team members don't do enough of recording and learning from their mistakes to prevent them from happening again.

Principle 2. Staff

The pharmacy has enough staff to manage its workload. Team members are satisfactorily trained for the jobs they do, and they complete some additional training to help them keep their knowledge up to date.

Principle 3. Premises

The pharmacy's premises are clean, tidy and suitable for the provision of its services. The premises are well maintained, and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.

Principle 4. Services, including medicines management

The pharmacy generally provides its services safely. It obtains its medicines from reputable sources. And largely manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services. The pharmacy does not always give people enough information and advice they may need to help them take their medicines safely. 

Principle 5. Equipment and facilities

The pharmacy has an appropriate range of equipment and facilities it needs to provide its services safely. Its equipment is clean and well maintained.