Inspection outcome: Standards met
Last inspection: 11/11/2019
Pharmacy context
The pharmacy is located just off the main High Street in West Bromwich. It holds an NHS distance selling contract so it is not open to the public. Instead it offers a delivery service to help make sure people get their medications on time. The pharmacy primarily supplies medicines to care homes around the country and it also dispenses a small number of repeat prescriptions for local people. Some medicines are supplied using multi-compartment compliance aid packs to help make sure they are taken correctly.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy can manage the current dispensing workload and reviews its staffing levels in response to workload changes. Team members hold the appropriate qualifications for their roles or they are completing accredited training. But the pharmacy does not provide structured ongoing learning, so it may not always be able to clearly demonstrate how identifies and addresses any gaps in the team's knowledge.
Principle 3. Premises
The pharmacy is secure, clean and appropriately maintained. But some areas are cluttered and untidy, which impacts on overall organisation and the working environment.
Principle 4. Services, including medicines management
Overall, the pharmacy’s services are suitably managed so that people receive appropriate care. It gets its medicines from licensed suppliers and it has some systems to help make sure it handles and stores them appropriately. But there are some inconsistencies, and the team could do more to make sure all it manages all medicines effectively.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to provide its services and team members use equipment in a way that protects privacy.
Pharmacy details
8 St. Michaels Court
Victoria Street
West Bromwich
B708ET
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |