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Pharmacy inspections

Inspection reports and learning from inspections

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Sai Pharmacy (9011696)

Inspection outcome: Standards met

Last inspection: 05/06/2024

Pharmacy context

The pharmacy is located within a modern residential complex in East London, next to a busy surgery. It provides a range of services including NHS dispensing services, the New Medicine Service, flu vaccinations, blood pressure checks and blood glucose checks. And it provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medicines in multi‐compartment compliance packs to a large number of people who live in their own homes and need this support. This was a reinspection of the pharmacy after it did not meet some standards on its previous inspection.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services. And it generally keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process. People who use the pharmacy can provide feedback. And team members are provided with some training about safeguarding to ensure that incidents are dealt with appropriately.

Principle 2. Staff

Standards met

The pharmacy has enough team members to provide its services safely. Team members are provided with ongoing training to keep their skills and knowledge up to date. And they can raise any concerns or make suggestions.

Principle 3. Premises

Standards met

The premises provide a safe, secure and clean environment for the pharmacy's services. There are rooms where people can have private conversations with a team member.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and manages them well. And people with a range of needs can access the pharmacy’s services. It gets its medicines from reputable suppliers. And since the last inspection, it has improved the way it stores and manages them appropriately. But it does not routinely highlight prescriptions for higher-risk medicines, so it may be missing out on opportunities to provide additional counselling information.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely.

Pharmacy details

Unit 6, 19 Stable Walk
South East Block
Goodman Fields
London
E18EJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards