Pharmacy context
The pharmacy is next to a surgery in a largely residential area in central London. It provides a variety of services including NHS dispensing services, the New Medicine Service, flu vaccinations, blood pressure checks and blood glucose checks. And it provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medicines in multi-compartment compliance packs to a large number of people who live in their own homes and need this support. It receives most of its prescriptions electronically.
Inspection summary findings
Principle 1. Governance
The pharmacy does not always store its medicines properly or keep them secure. But the pharmacy otherwise adequately identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. People can provide feedback about the pharmacy’s services. And team members understand their role in protecting vulnerable people. The pharmacy largely keeps its records up to date and accurate. And it largely protects people’s personal information.
Principle 2. Staff
Team members can raise any concerns, make suggestions, and make professional decisions to ensure people taking medicines are safe. The pharmacy has enough team members to provide its services safely. But it could do more to ensure that team members are enrolled on accredited pharmacy courses in a timely manner.
Principle 3. Premises
The premises provide a safe, secure and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy does not always store its medicines appropriately. It cannot sufficiently demonstrate that it keeps its medicines requiring cold storage at the appropriate temperatures. And it does not always store its medicines properly or securely. But otherwise, the pharmacy generally provides its services safely and manages them well. It gets its medicines from reputable suppliers. People with a range of needs can access the pharmacy’s services. And people who get their medicines in multi-compartment compliance packs receive the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy largely has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Unit 6, 19 Stable Walk
South East Block
Goodman Fields
London
E18EJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.