Inspection outcome: Standards met
Last inspection: 06/06/2019
Pharmacy context
The pharmacy is located on the high street in the coastal town of Prestatyn, in North Wales. The pharmacy premises are easily accessible for people, with an automated entrance door and adequate space in the retail area and consultation room. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services and protects peoples’ information. It asks people for their views and uses this feedback to improve its services. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again.The pharmacy keeps most of the records that are needed by law. But some of the records are incomplete, so the pharmacy may not be able to show what has happened if it needs to. The team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The team members are appropriately trained and work effectively together. They are comfortable about providing feedback to their manager. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean and tidy. It is a suitable place to provide healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access, and they are generally well managed. The pharmacy team carries out extra checks when supplying some higher-risk medicines, to make sure they are safe to supply. The pharmacy sources and stores medicines safely and carries out checks to help make sure that medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide the service safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |