Inspection outcome: Standards met
Last inspection: 05/09/2024
Pharmacy context
This is an outpatient pharmacy in the Royal Berkshire Hospital in Reading. The pharmacy is owned and run by Lloyds Pharmacy as a separate legal entity. Its main activity is to dispense outpatient prescriptions. And it sells a limited range of over‐the-counter medicines and other personal care products. The pharmacy also supplies medicines to the hospital’s oncology clinics. The hospital also has a separate inpatient pharmacy not covered by this inspection.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable written procedures in place to help ensure that its team members work safely. And the team understands and follows them. The pharmacy has insurance to cover its services. And it completes the records it needs to by law. The pharmacy team knows how to protect the safety of vulnerable people. And it protects people’s confidential information properly. The pharmacy suitably identifies and manages the risks associated with its services. Team members respond effectively when mistakes happen. And they take suitable action to prevent mistakes in the future.
Principle 2. Staff
The pharmacy team has an appropriate range of skills and experience to support its services. And it manages its workload safely and effectively. Its team members support one another well. And they keep their knowledge up to date. Team members receive sufficient feedback to help them carry out their tasks satisfactorily. And they feel listened to when they raise concerns.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy provides its services safely and makes them accessible to the people who use them. It supports the team's fellow healthcare professionals with suitable advice and medicines information. And it ensures that it supplies its medicines with the information that people need to take their medicines properly. The pharmacy team gets its medicines and medical devices from appropriate sources. And team members make the necessary checks to ensure they are safe to use and protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has suitable facilities for the services it provides, and it makes sure that they are correctly used and maintained. It also ensures that people’s private information is kept safe and secure.
Pharmacy details
Outpatients Pharmacy
Royal Berkshire Hospital FT Trust
London Road
READING
RG15AN
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |