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Pharmacy inspections

Inspection reports and learning from inspections

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Rowlands Pharmacy (1091432)

Inspection outcome: Standards met

Last inspection: 26/02/2020

Pharmacy context

The pharmacy is in a medical centre in Wombwell. Pharmacy team members dispense NHS prescriptions and sell a range of over-the-counter medicines. They offer services including medicines use reviews (MURs) and the NHS New Medicines Service (NMS). They supply medicines to people in multi-compartment compliance packs. And deliver medicines to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has procedures to identify and manage risks to its services. And pharmacy team members follow them to complete the required tasks safely and effectively. Pharmacy team members know how to safeguard the welfare of children and vulnerable adults. They protect people’s confidential information. And they respond to feedback and make improvements where possible. Pharmacy team members discuss mistakes that happen. And they record most information about each mistake. They use this information to learn and reduce the risk of further errors.

Principle 2. Staff

Standards met

Pharmacy team members are suitably qualified and have the right skills for their roles and the services they provide. They feel comfortable discussing their ideas and concerns about the pharmacy’s ways of working. And they work well together to improve ways of working. They undertake training regularly. And they discuss any training needs with the pharmacist and other team members. They support each other to reach their goals.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. And, it has a room where people can speak to pharmacy team members privately.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easily accessible to people, including people using wheelchairs. And the pharmacy provides its services safely and effectively. The pharmacy advertises its services clearly. And pharmacy team members promote health and wellbeing to the people who use the pharmacy. They dispense medicines into devices to help people remember to take them correctly. And they manage this service well. They take steps to identify people taking high-risk medicines. And they give these people appropriate advice and support to help them take their medicines safely. They store, source and manage medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people's confidentiality.

Pharmacy details

Chapelfield Medical Centre
Mayflower Way
Wombwell
BARNSLEY
S730AJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards