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Pharmacy inspections

Inspection reports and learning from inspections

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Rowlands Pharmacy (1088659)

Inspection outcome: Standards met

Last inspection: 22/06/2021

Pharmacy context

The pharmacy is situated next to a GP medical centre, in a residential area of Bangor, North Wales. The pharmacy premises are accessible for people, with adequate space in the retail area. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions. It has a consultation room available for private conversations. And it supplies medication in multi-compartment compliance aids for some people, to help them take the medicines at the right time. Some prescriptions are dispensed off-site at a hub pharmacy

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again. The pharmacy keeps the records required by law.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload safely. The team members are trained and work effectively together. They are comfortable about providing feedback to their manager and receive feedback about their own performance to help them improve. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy is clean and generally tidy. It is a suitable place to provide healthcare. It has a consultation room so that people can have a conversation in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to most people and they are well managed, so people receive their medicines safely. The pharmacy takes extra care when supplying some higher-risk medicines. It sources and generally stores medicines safely and carries out some checks to help make sure that medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide services safely. I​t is used in a way that protects privacy. And the electrical equipment is regularly tested to make sure it is safe.

Pharmacy details

Drill Hall
Glynne Road
Bangor
GWYNEDD
LL571AH
Wales

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards