Inspection outcome: Standards met
Last inspection: 25/04/2022
Pharmacy context
This is a community pharmacy on the main road of Penicuik, close to the city of Edinburgh. It dispenses NHS Prescriptions including the supply of medicines in multi-compartment compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And sells and supplies a range of over-the-counter medicines. This pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages risks with its services. It mostly maintains the records it needs to by law and it correctly secures people's private information. The pharmacy is adequately equipped to help safeguard vulnerable people. Team members record and report details of mistakes they make while dispensing and learn from these.
Principle 2. Staff
The pharmacy's team members have the necessary qualifications and skills to provide the pharmacy's services. The pharmacy generally manages the workload appropriately. And it has adequate procedures in place to help the team manage the workload in the event of unplanned staff absence.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. The premises are clean, adequately maintained and secure. The pharmacy has suitable facilities for people to have conversations with team members in private.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. Pharmacy team members follow written processes relevant to the services they provide. They support people by providing them with suitable information and advice to help them use their medicines. The pharmacy obtains medicines from reliable sources and mostly stores them properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to deliver its services. And the team looks after the equipment to ensure it works.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |