Inspection outcome: Standards not all met
Last inspection: 11/11/2025
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Improvement action plan
Pharmacy context
The pharmacy is in a row of shops in a residential area of Inverness. It dispenses NHS prescriptions and sells a range of over-the-counter medicines. The pharmacy also provides medicines to some people in multi-compartment compliance packs to help them take their medicines properly. Pharmacy team members provide other healthcare services including the NHS Pharmacy First Service. And the pharmacist provides a private medicated weight loss service.
This was a routine inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in March 2016.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.