Inspection outcome: Standards met
Last inspection: 12/08/2021
Pharmacy context
This is a community pharmacy in a residential area of the city of Sheffield, Yorkshire. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. And it delivers medicines for some people to their homes. The inspection was completed during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks with its services and it effectively manages the risks with infection control during the pandemic to help keep members of the public and team members safe. It maintains the records it needs to by law and protects people's private information. Team members know how to respond to help safeguard vulnerable people. They correct the mistakes they make during dispensing and they discuss how they can prevent similar mistakes from happening again.
Principle 2. Staff
The pharmacy's team members have the right qualifications and skills to safely provide the pharmacy's services. And they have opportunities to complete ongoing training. They manage the workload well and support each other as they work. They provide feedback and suggest improvements to help improve the pharmacy's service.
Principle 3. Premises
The pharmacy keeps its premises generally clean, adequately maintained and secure. The team works well to keep the areas where it dispenses medicines tidy. The pharmacy has a small sound‐proofed room where people can have private conversations with the pharmacy team members.
Principle 4. Services, including medicines management
The pharmacy provides services which support people's needs and it makes these services easily accessible for people. The pharmacy manages its services well to ensure people safely receive their medicines. It sources its medicines from reputable sources and correctly manages and stores its medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |