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Pharmacy inspections

Inspection reports and learning from inspections

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Rowlands Pharmacy (1036046)

Inspection outcome: Standards met

Last inspection: 11/04/2019

Pharmacy context

The pharmacy is located next to a supermarket, on a small shopping complex near to the centre of a busy market town. The pharmacy sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It supplies weekly compliance aid packs for people to use in their own homes and provides a limited medication delivery service to people who are housebound. The pharmacy provides other services including Medicine Use Reviews (MURs), as well as blood pressure testing and weight management. Substance misuse treatment and a needle exchange service are also both available.

Inspection summary findings

Principle 1. Governance

Standards met

Overall the pharmacy manages risks appropriately. It keeps the records it needs to by law and ensures that it keeps people’s information private. Pharmacy team members follow written procedures to ensure that they complete tasks safely. They record and review their mistakes to reduce risks in the future. And they receive training so that they know how to protect vulnerable people.

Principle 2. Staff

Standards met

Pharmacy team members work well together and support one another to make professional decisions. They are comfortable in raising concerns and providing feedback and complete ongoing training to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy provides a secure and professional environment for healthcare services. But limited space impacts on organisation in some areas.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally manages services safely and makes them available to people with different needs. But pharmacy team members may not always make enough checks with some higher risk medicines. This increases the risk that they may make supplies after the prescription has expired, and so they may no longer be appropriate. The pharmacy obtains medicines from reputable sources and carries out some checks to show that medicines are suitable for supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to deliver services safely.

Pharmacy details

Unit 1
Morris Central Shopping Parade
Wem
SHREWSBURY
SY45NY
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards