Inspection outcome: Standards met
Last inspection: 16/05/2019
Pharmacy context
This is a community pharmacy situated in an urban residential area serving the local population. Its main service is preparing NHS prescription medicines. And a large number of people receive their medicines in weekly compliance packs, to help make sure they take them safely. The pharmacy provides a home delivery service and other NHS services such as Medicine Use Reviews (MURs), a minor ailments scheme and substance misuse treatment.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions that help the team provide safe services and it keeps the records required by law. And the team generally manages risks and learns from its mistakes. The pharmacy team is effective at protecting people’s information. And team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff and a skill mix to match. And the team works well together. So it can provide safe and efficient services. Each team member has a performance review and completes relevant training on time, so gaps in their skills and knowledge are identified and addressed.
Principle 3. Premises
The pharmacy’s premises provide a secure and professional environment for healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s working practices help make sure people receive safe and efficient services. The pharmacy gets its medicines from licensed suppliers and it generally manages its medicines well to make sure they are kept in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide the services it offers.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |