Inspection outcome: Standards met
Last inspection: 31/10/2023
The pharmacy is situated inside a GP led health centre in Birkenhead, Wirral. The pharmacy premises are accessible for people, with adequate space in the retail area. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions. It has a consultation room available for private conversations. And some prescriptions are dispensed off-site at a hub pharmacy.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again. The pharmacy keeps the records required by law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. And the team members are comfortable about providing feedback to the pharmacy manager. The pharmacy enables its team members to act on their own initiative and use their professional judgement. And the team has access to ongoing training.
Principle 3. Premises
The pharmacy is clean and generally tidy. It is a suitable place to provide healthcare. It has a consultation room so that people can have a conversation in private.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to most people, and they are managed, so people receive their medicines safely. The pharmacy sources medicines safely and carries out checks to help make sure that medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. It is used in a way that protects privacy. And the electrical equipment is regularly tested to make sure it is safe.
525 New Chester Road
Riverside Health Centre
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|