Inspection outcome: Standards met
Last inspection: 14/05/2019
Pharmacy context
This is a community pharmacy found on a major route between Wigan and Skelmersdale. It is situated in the village centre of Upholland, near Skelmersdale. The pharmacy dispenses NHS prescriptions, private prescriptions, sells over the counter medicines and provides seasonal flu vaccinations. A number of people receive their medicines inside multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures to help make sure the pharmacy provides services safely and effectively. Members of the team records things that go wrong, but they do not review the records, so they may miss some learning opportunities. And there may be a risk of similar mistakes happening again. The pharmacy generally keeps the records it needed to by law. People who work in the pharmacy are given training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe.
Principle 2. Staff
There are normally enough staff to manage the pharmacy's workload. But members of the team sometimes struggle to cope when they have to cover holidays or leave. This means they are not always up to date with their work, which puts them under pressure. Members the pharmacy team complete learning modules to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are generally suitable for the services provided. But it is untidy, which spoils the professional appearance.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy team has access to the equipment they need for the services they provide.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |