Inspection outcome: Standards met
Last inspection: 15/03/2024
Pharmacy context
This is a community pharmacy located on a parade of shops in a residential area of Gosport, Hampshire. It serves its local population and is open six days a week. The pharmacy sells a range of over-the-counter medicines, dispenses NHS and private prescriptions and it provides the Pharmacy First service. It also provides an emergency hormonal contraception service and a local delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy team manages risks in the pharmacy well. Team members record their mistakes and ensure they learn from them to reduce the likelihood of any recurrences. Team members are clear about their roles and responsibilities and work well together. The pharmacy keeps up‐to‐date records as required and it keeps people’s private information safe. Team members understand their role in protecting the safety of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified team members to manage the workload and the services that it provides. Team members work well together and are supportive of one another. And they have access to training resources to help keep their skills and knowledge up to date. Team members are able to raise concerns and make suggestions.
Principle 3. Premises
The pharmacy's premises are suitable for the provision of its services and have recently been enhanced to allow for this. The premises are well maintained, and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy and to deliver some services.
Principle 4. Services, including medicines management
The pharmacy and its services are easily accessible to people with a variety of needs. And it generally provides its services safely and effectively. The pharmacy obtains its medicines from reputable sources so that they are fit for purpose. It stores them securely at the right temperature to help make sure they are safe to use. People are provided with the information they need to use their medicines properly. The pharmacy team members respond appropriately to medicine alerts and recalls to help make sure people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |