Inspection outcome: Standards met
Last inspection: 29/10/2024
Pharmacy context
This extended hours
pharmacy is open seven days per week. It is located on a busy main road in
Derby. Its main activity is dispensing prescriptions, but it also provides some
other NHS pharmacy services such as Pharmacy First, the New Medicine Service
and the supervised consumption of medicines. It supplies some medicines in
multi-compartment compliance packs to help people take them correctly. And it
offers a medicine home delivery service. This was a re-inspection as the
pharmacy had not met all the Standards for registered pharmacies when last inspected, in July 2024.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and
manage the risks associated with its services. It has written procedures
available for its team members to follow to help make sure tasks are completed
safely and effectively. Records of mistakes are made, and team members review
them to learn and improve processes. The pharmacy keeps the records it needs to
by law. Team members are aware of how to correctly keep people’s private
information safe, and they take appropriate steps to safeguard people that may
be vulnerable.
Principle 2. Staff
The pharmacy has enough
team members to effectively manage the workload. Members of the team work well
together and they ask for help if they need it. They are appropriately trained
for their roles or are enrolled onto recognised training courses. However,
additional ongoing training is not provided so there may be gaps in their
skills and knowledge.
Principle 3. Premises
The pharmacy is clean, and
it provides a suitable environment for healthcare. It is generally tidy and
organised, but some areas of the pharmacy are cluttered which may detract from
a professional image.
Principle 4. Services, including medicines management
The pharmacy sources
medicines from licensed suppliers and it stores them safely and securely. The
pharmacy’s services are accessible to most people but those with mobility
issues may find it difficult. Medicines are supplied in an effective manner,
and the team carries out checks to make sure medicines are still safe to supply
to people. The pharmacy provides a supervised consumption of medicines service
effectively.
Principle 5. Equipment and facilities
Members of the pharmacy
team have the equipment and facilities they need for the services they provide.
Equipment is appropriately maintained so that it is safe to use, and it is used
in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |