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Pharmacy inspections

Inspection reports and learning from inspections

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Ropharm Chemist (1040874)

Inspection outcome: Standards met

Last inspection: 03/04/2019

Pharmacy context

This is a large community pharmacy situated on a busy main road in South East London​. It serves a diverse local population. It mainly dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance aids and offers other services including a delivery service, minor ailments, medicine use reviews and needle exchange.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages the risks associated with its services. The pharmacist logs any mistakes they make during the dispensing process and tries to learn from these. Some written procedures have not been reviewed for some time so they may not reflect current practices. The pharmacy keeps the records it needs to by law. Running balances are not regularly checked. It generally manages and protects confidential information well. Members of the team have had training on safeguarding vulnerable groups. But this was some time ago. ​So, their knowledge might not be up to date.

Principle 2. Staff

Standards met

The pharmacy has enough staff for the services it provides.

The team members do ongoing training to keep their knowledge and skills up to date, but this is not always recorded. This could make it harder for the pharmacy to show which training packages the team members have done.

Principle 3. Premises

Standards met

The pharmacy is maintained and secured properly, and provides an environment that is suitable for its services.

Principle 4. Services, including medicines management

Standards met

People with a range of needs can access the pharmacy services. The pharmacy has some systems in place for making sure that services are organised. But people taking some higher risk medicines might not get all the information they need to take their medicines safely. The pharmacy generally manages medicines well. But there are long intervals between expiry date checks. This could increase the risk that people get medicines that are out of date. It does not always keep records of what it had done about drug alerts and recalls. This may make it harder for the pharmacy to show that the stock is safe and fit for purpose.

 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.

Pharmacy details

169 Rye Lane
Peckham
LONDON
SE154TL
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards