Rooney Chemists (1032353)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy operates in a satisfactory manner. It largely identifies and manages risks appropriately. Members of the pharmacy team understand the need to protect the welfare of vulnerable people. Team members monitor the safety of their services by recording their mistakes and learning from them. They modify the pharmacy’s processes in response to errors to make them safer. And, the pharmacy adequately maintains most of its records in accordance with the law. But, it does not formally review its internal mistakes or always record enough details for all its records. This makes it harder for members of the pharmacy team to spot patterns and help prevent the same things happening again. And, they may not have enough information available if problems or queries arise in the future.

Principle 2. Staff

The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team understand their roles and responsibilities. But, once they have completed the basic training, team members don’t receive ongoing training in a structured way or regular performance reviews. This could mean that gaps in their skills and knowledge are not identified.

Principle 3. Premises

The pharmacy's premises provide an adequate environment to deliver healthcare services. The pharmacy is kept secure, and it has a space to offer private conversations and services. But, parts of it are old and worn.

Principle 4. Services, including medicines management

In general, the pharmacy provides its services in a safe manner. The pharmacy’s team members make appropriate checks for people prescribed higher-risk medicines. This helps them to take their medicines safely. The pharmacy obtains its medicines from reputable sources. It largely manages them well and stores them appropriately. But, team members don’t always provide medicines leaflets when they supply compliance aids. This means that people may not have all the information they need to take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The pharmacy uses its facilities appropriately to protect people’s privacy.