Inspection outcome: Standards met
Last inspection: 16/01/2020
Pharmacy context
This community pharmacy is located along a parade of shops in a residential area and has extended opening hours. It dispenses NHS prescriptions which it receives from several local GP surgeries. It provides a repeat prescription collection and delivery service to help supply people with their medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help people organise their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages its risks. It records near misses to make improvements to the safety of its dispensing process. The pharmacy keeps necessary legal records and generally makes sure they are accurate. Its team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. Its team members are competent in their roles and they have appropriate pharmacy qualifications. They receive some ongoing training to help keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to store and dispense its medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy adequately manages its services. It stores its medicines appropriately, so that they are safe for people to use. The pharmacy’s team members identify higher-risk medicines and provide appropriate advice to help people to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know to report maintenance issues, so they can be resolved. They use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |